Welcome to AccessKC

AccessKC helps Kansas City area residents with financial need access specific health services.

AccessKC is now available online. It’s easy and user-friendly!

Register at the link below. If your registration is approved, you’ll complete a form to request vouchers for the services you need.

Empower yourself and take charge of your health!

NOTE: Only, Hearing Aid and Optical Care (Eye Exam and Glasses) vouchers are available online. If you need vouchers for Durable Medical Equipment/supplies, prescriptions, or emergency dental care in addition to hearing aid and optical vouchers, visit one of our partner agencies. If you apply online, you will not be able to get vouchers in person for 12 months.

Step 1: Register as a Client

Register to be an AccessKC client. You will need a valid email address to complete the online application.

The following are the required documents for eligibility:

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    • Photo Identification for all household members 18 years of age and older.

    • Adults 18 years of age or older may positively identify themselves using a valid passport, state picture ID, school picture ID card, employer ID, etc.

    • Services cannot be rendered if photo IDs are not available.

      • For all household members 18 years of age and older, Social Security card, ITIN card (Individual Taxpayer ID Number), or “Other Document.” For individuals who do not use a SSN/ITIN card, another document is acceptable for eligibility. Acceptable documents include:

      • Birth Certificate

      • Consular ID card

      • Foreign Driver’s license

      • Foreign Passport

      • Certification of Homeless status and Residency

      • I-94 card

      • Local Public School Enrollment card

      • Voter registration/National Identification card

      • Tax Documents

  • You must provide income documentation for all household members aged 18 or older, regardless of whether they receive income. Household income before taxes (gross income) must be at or below 200% of the current year’s Federal Poverty Level (FPL) guidelines.

    Required Documentation:

    • If a household member has income: Provide proof of income before taxes. Acceptable forms of income include, but are not limited to: salaries and wages, SSI/SSDI, retirement income, cash, investment gains, etc.

    • If a household member does not have income: Provide a signed declaration stating they receive no income.

    Acceptable Documentation Includes:

    • Documents that must be from the past 30 days:

      • Paycheck Stubs

    • Documents that must be from the past 90 days:

      • Social Security Administration (SSA) Benefit Awards letter

      • Retirement/Pension documentation

      • Child Support from Missouri or Kansas

      • Supplemental Nutrition Assistance Program (SNAP) verification

      • Unemployment Benefits

      • State or Federal program documentation (e.g., Homeless Program letter, Department of Corrections release papers), attesting to zero income with appropriate dates and signatures.

    Important: Clients reporting no income before taxes or no fixed address will be directed to contact an AccessKC partner agency for further assistance.

    • Proof of residency in the greater Kansas City area for the past 30 days. Acceptable documents include:

      • Current Utility Bill

      • Deed/Rental Agreement

      • Homeless shelter statement confirming living arrangements

    Important: Clients reporting no income before taxes or no fixed address will be directed to contact an AccessKC partner agency for further assistance.

    • Prescription, Medical Order, or Letter of Medical Necessity from a physician’s office, clinic, or other designated health professional that validates a medical need. Durable Medical Equipment (DME) must have a statement from a medical provider within the past 30 days that validates the medical need. Ostomy supplies can be issued with a medical order OR a receipt showing a prior purchase.

      • No prescription or medical order is needed for dental care, hearing aids or vision care.

      • Dental and Hearing aid services require AccessKC assessment forms

For PDF version of the accepted documentation, please click here.

Authorization for Release of Data

As part of the AccessKC registration process, you will be asked to waive your rights under HIPAA so we can communicate with the vendor(s) you select to provide the service(s) you need. The online registration offers a simplified Authorization for Release of Data. To review and execute a more formal authorization and consent for information, click here to access that form. After you print and physically sign the form, email it to Administration@AccessKC.org.

Step 2: Find a Vendor

While you wait for confirmation of your registration, find an optical or hearing aid vendor.

  • Vendors cannot issue vouchers.

  • Vouchers are issued only for AccessKC vendors.

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Step 3: Request a Voucher

Have your Client ID number, valid email address you registered with, and the name and location (if necessary) of the vendor you wish to visit available.

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Frequently Asked Questions (FAQs)

  • No. AccessKC covers the cost of an eye exam and one pair of glasses every 24 months (2 years).

  • Lens upgrades require a note of medical necessity. This note must specify a medical condition. As with many health insurance plans, anti-reflective coating (ARC), transitions lenses, or progressive lenses may only be:

    • Necessary for and appropriate to the diagnosis, treatment, cure, or relief of a health condition, illness, injury, disease or its symptoms; and/or

    • Not solely for cosmetic purposes or for the convenience of the client or the provider.

  • No. AccessKC does not assist with the cost of contact lenses.

  • Vouchers are issued only for AccessKC vendors.

Optical/Vision Services

Other Services

  • At this time, you must request a voucher for dental care at one of our partner agencies.

  • At this time, you must request a voucher for Durable Medical Equipment at one of our partner agencies.

  • At this time, you must request a voucher for a prescription at one of our partner agencies.

  • At this time eligible individuals can only get a voucher for optical care and hearing aids on our website. Vouchers for emergency dental care, Durable Medical Equipment (DME), and prescriptions can be obtained only at one of our partner agencies.

  • An email address is required to allow for communication about your application and to provide you with the acceptance or denial email for the next steps.

  • Registering as a client allows us to set you up in the system and check your eligibility. After you are set up in the system, you will receive a Client ID that you will use for requesting a voucher.

  • Vouchers can only be issued 1 time every year (or every 2 years for optical care- eye glasses & exams).

    If you need assistance with more than hearing aids and optical care at this time, you will need to visit a partner agency.

  • As part of the AccessKC registration process, you will be asked to waive your rights under HIPAA so we can communicate with the vendor(s) you select to provide the service(s) you need. The online registration offers a simplified Authorization for Release of Data.

    To review and execute a more formal authorization and consent for information, click here to access that form. After you print and physically sign the form, email it to Administration@AccessKC.org.

General Questions